GENERAL RETURN POLICY
All returns must be returned within 30 days of transaction.
We refund the money, less cost of shipping, in the same way the customer originally paid.
We process refunds within one week of receiving an authorized return.
There is a 15% *restocking fee on items delivered as ordered, unless specifically agreed to when the order was placed.
There is NO restocking fee on unused exchanges and we cannot accept used returns or exchanges.
We pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of the retailer’s error.
We do not refund shipping charges on orders that were delivered as requested.
Returns must be accompanied by original sales slip or order confirmation.
Items cannot be returned or exchanged if they are special order items. If there is a manufacture defect the item must be returned to the manufacture.
If you order a pair of Simms 4XL Men's Stocking Foot Waders for $549.95 and we send you a pair of Simms 4XL Men's Stocking Foot Waders and you want to return them your refund will be the following:
15% restocking fee = $82.50
$549.95 - $82.50 = $467.45 - $7.98 Shipping = $459.47 refund
GUIDE TRIP AND FLY FISHING SCHOOL CANCELLATION POLICY
A deposit of 50% of the total trip cost is required to reserve your guide. Deposits are payable by credit card. Cancellations made at least 14 days prior to the scheduled date will receive a full refund. Cancellations made within 13-7 days prior to the scheduled date will forfeit 50% of the cost of the trip. Cancellations made less than 7 days prior to the scheduled date of the trip will forfeit the full cost of the trip. If we have to cancel a trip for reasons beyond our control ( weather / conditions ), you will receive a full refund. In most situations, we will reschedule the trip on a mutually available date.
GENERAL CLASS POLICY AND REFUND POLICY
We take our schools seriously. They are the best of their kind. In order to coordinate students, equipment, and instructors with a minimum of problems, we stick to an exacting schedule and curriculum. In order to maintain an atmosphere where teaching and learning can be done efficiently, disruption has to be kept to a minimum. In group classes, no alteration in starting time or place will be made for any individual. Show up on-time, organized, and ready to be part of a team effort. Scheduling a class involves scheduling instructors' time and in some cases, scheduling support people. Once your deposit is received, those people are reserved for you. When we accept your deposit we have formed a contract to serve you. You have signed a contract to attend.
If a class is not booked with the minimum number of students seven days before the classes starting date, students will be notified and the class may be subject to change - and may be rescheduled to the next session. If less than the minimum number of students needed to hold a group class are registered, the class can still be taught, but the cost will be according to the number of individual students per instructor.
Students who don't show up for a class will not be rescheduled without a new fee.